







At the Regional Heilig Hart hospital in Leuven, Elien Brants is the chief pharmacist. She is responsible for managing the hospital’s medicine inventory.
Due to frequent stock shortages in the Belgian market, she faced a significant challenge: ensuring patients can continue their necessary treatments despite the scarcity. Discover the full story in this case study.
The Belgian market is increasingly confronted with shortages of essential medicines. For Elien and her team, this was a severe problem.
“We needed to quickly find a solution to guarantee continuous care for our patients,” said Elien Brants, Chief Pharmacist at Heilig Hart hospital Leuven. The hospital sought ways to import medicines from abroad. Orphamed provided the solution.
During her search for a solution, Elien came across Orphamed online. Since early 2024, they have been working closely together to optimize the hospital’s medicine inventory.
“What appealed to us most was the reliability and speed with which Orphamed delivers medicines,” said Elien Brants, Chief Pharmacist at Heilig Hart hospital Leuven. Additionally, Elien appreciates the market-conform pricing and clear communication. “They are always easily accessible, both by phone and email, for questions or advice,” added Elien.
Elien describes the collaboration with Orphamed as “smooth and accurate service.” Thanks to Orphamed’s flexibility and professionalism, Heilig Hart hospital can quickly adapt to changing needs and shortages.
“It gives us confidence to know that we have a partner who thinks along with us and ensures that our inventory remains in order,” said Elien Brants, Chief Pharmacist at Heilig Hart hospital Leuven.
The collaboration between the Regional Heilig Hart hospital in Leuven and Orphamed demonstrates the importance of having a reliable partner during stock shortages. Thanks to quick deliveries, market-conform prices, and clear communication, the hospital can guarantee continuous treatment.
Elien Brants would certainly recommend Orphamed to colleagues in the sector. “With the accurate information and service from Orphamed, you can trust that your patients will always have access to the treatments they need,” said Elien Brants.
This success story highlights that flexibility, reliability and service make the difference in healthcare.
At Orphamed, we continue to invest in growth, quality and reliability. With the opening of our…
At Orphamed, we continue to invest in growth, quality and reliability. With the opening of our…
At Orphamed, we continue to invest in growth, quality and reliability. With the opening of our…