A reliable solution for the medication shortage
at AZ Delta

The search for a reliable medication supplier

The AZ Delta hospital faced a significant challenge when confronted with a large number of medication backorders. These shortages threatened the continuity of care and caused delays in patient treatment. The hospital sought a reliable solution to address this problem quickly and effectively.

That solution was found in Orphamed. Thanks to Orphamed, the hospital was able to swiftly receive the required medications, enabling them to seamlessly continue patient care. Discover the full story in this case study.

The challenge: A growing number of backorders

AZ Delta was facing an increasing number of medication backorders. This led to significant delays in the delivery of essential drugs, directly impacting patient care, as some treatments could not be carried out on time. The hospital urgently needed a solution to speed up deliveries and ensure continuity of care.

“We noticed it was becoming increasingly difficult to receive the medications we needed on time. This endangered the care we provide to our patients.” – Stephanie Van Wilder, Pharmacy Administration at AZ Delta. Given the urgency of the situation, AZ Delta sought a reliable partner to help resolve the shortages and make deliveries faster and more efficient. Orphamed proved to be the ideal solution.

Orphamed as a quick and reliable supplier

After several attempts to resolve the backorders, Stephanie Van Wilder got in touch with Orphamed. Since the collaboration began six months ago, the hospital has been able to efficiently meet the demand for medications on time. Orphamed played a crucial role in improving delivery and restoring continuity of care.

“What particularly attracted us was Orphamed’s reliability and the speed with which they respond to inquiries or issues. Orphamed provides customer-focused service and proactively thinks along with us” – Stephanie Van Wilder, Pharmacy Administration at AZ Delta.

Smooth and pleasant collaboration

Stephanie Van Wilder describes the collaboration with Orphamed as smooth and pleasant. “Orphamed has proven to be a reliable partner, always responding quickly and efficiently to our questions or problems.”

Thanks to Orphamed’s reliability and prompt responses, AZ Delta can fully focus on caring for their patients. The hospital no longer has to worry about stock shortages or delayed deliveries, ensuring the continuity of their care.

A reliable partner in healthcare

“I would certainly recommend Orphamed to other healthcare institutions. They provide quality assistance, fast service, and are always available when we need them. It gives us confidence to know that Orphamed keeps our stock in order.” – Stephanie Van Wilder, Pharmacy Administration at AZ Delta.

This success story underscores the importance of a reliable and flexible partner in healthcare, especially during times of medication shortages. Thanks to Orphamed, AZ Delta can continue ensuring continuity of care, which is essential for the well-being of their patients.

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