At Orphamed, we understand how crucial it is for hospitals and healthcare providers to have fast and reliable access to medications, especially when these are temporarily out of stock with regular suppliers. This is why we provide a transparent and efficient request and delivery process, ensuring our customers know exactly what to expect.
The process begins when you provide us with a list of all the medications you need. This can include out-of-stock medicines or other urgent requests. Once we receive your list, we immediately start searching within our extensive network of suppliers and partners to locate the missing medications as quickly as possible.
Within 24 hours of your request, we will contact you to discuss the status of your inquiry. We ensure clear and timely communication so you won’t be caught by surprise. Afterwards, you will receive an email with the purchase order, which includes all the details of the located medications and the terms and conditions. This way, all information is clearly organized in one place.
After your approval, the order is finalized. We ensure that the medications are delivered within the agreed timeframe so that patient care in your hospital is not disrupted. At Orphamed, we strive to provide reliable and fast service. Are you looking for out-of-stock medications? Feel free to contact us without obligation.
