As a hospital pharmacist, you know how frustrating it can be when an essential medicine is out of stock. At Orphamed, we receive daily requests for unavailable medications. One thing is clear: the more complete and structured the request, the faster we can act. That’s why we are sharing a practical checklist below, to help you get the most out of your request and accelerate the process together.
A strong request starts with the basics. Make sure to include the following information:
With this data, we can carry out a targeted search across our European supplier network. The more precise your request, the less time is lost in back-and-forth communication.
Not every shortage is equally urgent. Please indicate whether the request is time-critical. A simple note such as “urgent – ongoing patient treatment” or “non-urgent – restocking” helps us prioritize and focus our efforts where it matters most. In life-threatening cases, we can sometimes deliver within 24 to 48 hours, if we receive the right details in time.
At Orphamed, we aim for transparent and efficient collaboration. The clearer your request, the faster we can support you. Facing a hard-to-find medication? Our team will immediately start searching through our international network, but everything starts with a well-structured request.
Want to submit a request? Send us a detailed inquiry via orders@orphamed.nl
